This Privacy Policy explains how Strength in Struggle Integrative Therapy collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Data Controller: Strength in Struggle Integrative Therapy, located at 8 Trinity Crescent, Llandudno, is the data controller. We are registered with the Information Commissioner's Office (ICO) under registration number ZB325131.

Information We Collect: We may collect the following types of personal information:

• Contact details such as name, address, telephone number, and email address.
• Health and medical information relevant to the provision of therapy services
• Payment details

How We Use Your Information: We use your personal information for the following purposes:

• To provide you with therapy services
• To process payments for our services
• To communicate with you about your appointments, treatment, and other related matters
• To comply with legal and regulatory obligations

Disclosure of Your Information:

We will not share your personal information with third parties unless we have your explicit consent, are required by law or in the course of providing our services.

Data Security:

We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, misuse, unauthorised access, disclosure, alteration, and destruction.

Your Rights:

Under the GDPR, you have various rights with respect to our use of your personal data, including the right to access, rectification, erasure, restrict processing, data portability, and object.

Changes to this Policy:

We may update this privacy policy from time to time. Any changes will be immediately posted on our website, and you are deemed to have accepted the terms of the privacy policy on your first use of our website following the alterations.

Access to Your Personal Information:

You may access the personal information we hold about you, subject to certain exceptions. If you wish to access your personal information, please contact us in writing. We do not charge any fee for access requests, but we may charge an administrative fee for providing a copy of your personal information.

Maintaining the Quality of Your Personal Information:

It is important to us that your personal information is up-to-date. We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. If you find that the information we have is not up-to-date or is inaccurate, please advise us as soon as possible so we can update our records and continue to provide quality services to you.

For any questions or access to your personal information, please contact us in writing. We may require identification from you before releasing the requested information.

Once again, thank you for the opportunity to express my views. And thank you for your support and help in navigating through client support initiatives.